Complaints & Appeals

Complaints

The BEF engages in a wide range of activities. Your first point of call if you have a complaint is to use the specific complaints procedure provided to cover that particular activity. This will be set out either in the formal agreement which you have signed or in the terms and conditions which govern your relationship with us.

If you are having difficulty in finding the relevant procedure, please contact us directly at info@bef.co.uk and we will point you in the right direction.

Any complaints of a generic nature not covered by a specific procedure should be sent either to the email address info@bef.co.uk or to our postal address and the generic complaints procedure set out below will then apply.

Appeals

A person who is a member of one of the BEF Member Bodies which has incorporated the Appeal Rules into its rules may invoke the BEF Appeals procedure.

Click on one of the below links to view the relevant documentation:

View the BEF Appeal Rules (which can be found in Annex G of the BEF Rulebook)

Related News

Please select a link below

British Endurance protocol takes shape
Following agreement in February that Endurance GB and the British Equestrian Federation would work together to develop a new British protocol for all ...
13.04.17
Sport England’s Small Grants programme is open
Sport England have launched their annual Small Grants programme which is open to formally constituted not-for-profit organisations and statutory bodie...
13.04.17
BGA Launch National Survey
he BGA is asking all employed grooms to take part in a short survey, which will help with important research into the equestrian industry
11.04.17
Nick Skelton CBE and Big Star set to retire
Olympic gold medallists Nick Skelton CBE and Big Star will retire at Royal Windsor Horse Show on Sunday 14 May
05.04.17
Endurance GB and The Pony Club collaborate over new Endurance League
Pony Club Members who take part in Endurance GB rides at Novice, Intermediate and Open levels can now benefit from a new league
05.04.17
Saddle Research Trust
AHT expert urges riders not to saddle their horse with problems
23.03.17
Could you represent GB in the 2017 FEI Nations Cup series?
The newly appointed Senior Eventing Selection Committee are inviting riders to apply for the 2017 FEI Nations Cups squads
15.03.17
Endurance Futurity Graduate Scheme
An exciting new scheme has been launched to recognise the performance of Endurance Futurity Graduates
15.03.17