Unfortunately, for the time being, no Every Customer Counts (ECC) workshops are planned. If you have enquired about attending a workshop, we will be in touch with you as soon as possible. Further details about ECC will be posted in due course.

Every Customer Counts is a business support workshop with the aim of providing essential training to help equestrian organisations retain and grow their customer base by delivering a quality customer service.

It is an interactive and participant lead workshop, where situations unique to the equestrian industry, are explored and discussed. 

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