Workshops

EVERY CUSTOMER COUNTS UPDATE: 7 June 2017

Unfortunately, for the time being, no Every Customer Counts (ECC) workshops are planned. If you have enquired about attending a workshop, we will be in touch with you as soon as possible. Further details about ECC will be posted in due course.

Every Customer Counts is a business support workshop with the aim of providing essential training to help equestrian organisations retain and grow their customer base by delivering a quality customer service.

It is an interactive and participant lead workshop, where situations unique to the equestrian industry, are explored and discussed. 

Related News

Please select a link below

The Haddon Training British Grooms Awards 2017
Nominations are open for the Haddon Training British Grooms Awards.
16.10.17
BEF Independent Review
Further to the statement released on 20 July 2017 by BEF Chair, Joanne Shaw, regarding the commissioning of an independent review
13.10.17
Endurance veterinarians enjoy enlightening weekend in Newmarket
From 7 – 8 October, The British Equestrian Federation (BEF) and the FEI Veterinary Department hosted an advanced endurance course for FEI veterinarian...
12.10.17
BEF to support the NSPCC in Parents in Sport Week
The British Equestrian Federation will join forces with the NSPCC and the Child Protection in Sport Unit (CPSU), along with more than 100 sports organ...
02.10.17
Applications now open for the BEF Youth Pathway Coaching Programme
Applications for the British Equestrian Federation (BEF) Youth Pathway Coaching Programme are now open.
02.10.17
New association launched for equestrian employers
The Equestrian Employers Association has been launched by the British Grooms Association
14.09.17
BEF invests for the future in a new Youth Pathway Coaching Programme
The British Equestrian Federation (BEF) has today, 6 September 2017, announced the launch of the BEF Youth Pathway Coaching Programme, supported with ...
06.09.17
The BEF invites endurance veterinarians to Newmarket
The British Equestrian Federation (BEF) and the FEI Veterinary Department will be hosting an Advanced Course for Endurance Official Veterinarians (EOV...
06.09.17