Complaints & Appeals

Complaints

The BEF engages in a wide range of activities. Your first point of call if you have a complaint is to use the specific complaints procedure provided to cover that particular activity. This will be set out either in the formal agreement which you have signed or in the terms and conditions which govern your relationship with us.

If you are having difficulty in finding the relevant procedure, please contact us directly at info@bef.co.uk and we will point you in the right direction.

Any complaints of a generic nature not covered by a specific procedure should be sent either to the email address info@bef.co.uk or to our postal address and the generic complaints procedure set out below will then apply.

Appeals

A person who is a member of one of the BEF Member Bodies which has incorporated the Appeal Rules into its rules may invoke the BEF Appeals procedure.

Click on one of the below links to view the relevant documentation:

View the BEF Appeal Rules (which can be found in Annex G of the BEF Rulebook)

Related News

Please select a link below

Equestrian Teams Benefit From Fighter Jet Technology
Equestrian Teams Benefit From Fighter Jet Technology
17.01.19
World class athletes selected for equestrian 2019-2021 squad
The British Equestrian Federation (BEF) has selected 25 athletes for the UK Sport National Lottery funded World Class Programme Podium Potential squad...
11.01.19
British Equestrian Federation receives confirmation of compliance
The British Equestrian Federation (BEF) is delighted to announce it has received confirmation from UK Sport that they consider the Federation to be fu...
21.12.18
BEF Office Closure
The BEF Office will be closed from 5pm on Friday 21 December until 9am on Wednesday 2 January 2019.
21.12.18
High Performing Coaches recognised at Olympia
The British Equestrian Federation (BEF) today, 20 December, celebrated four high-performing equestrian coaches on the completion of their BEF Level 4 ...
20.12.18
Ros Canter amongst the BEF Medal of Honour recipients recognised at Olympia
World Individual Gold medallist, Ros Canter was among the recipients of the BEF Medal of Honour this evening at Olympia, The London International Hors...
20.12.18
Lucy Elder named BEF Journalist of the Year 2018
The British Equestrian Federation (BEF) has named Lucy Elder its Journalist of the Year for 2018, in acknowledgement of her contribution to equestrian...
19.12.18
BEF appoint Matt Williams as Head of Communications
The British Equestrian Federation (BEF) has appointed Matt Williams as the new Head of Communications to lead and develop its communications and marke...
17.12.18